Since her time as a titleholder, Austen has continued expanding her reach and impact to include community engagement in public health, including work in health disparities, breast cancer awareness, maternal health, and Diversity, Equity, Inclusion, and Belonging. Additionally, she is an ordained minister and Qualified Administrator of the Intercultural Development Inventory (QAIDI). Austen’s experience in the nonprofit sector includes serving on the Boards of Project Nightlight, an abuse prevention organization, The Jubilee Market, an anti-human trafficking organization, and The Culture Catalyst, a community engagement organization. She was also the Director of the Girl’s Ministry at Oak Cliff Bible Fellowship in Dallas, Texas, and the Women’s Ministry Director at Grace City Church in Charleston, SC.
When Austen is not serving The Medi as Executive Director, she is a Business and Communications Consultant specializing in branding and marketing, business strategy, and executing special projects.